Understand patient recalls and how to use them in Alteer Office.
Step-by-step instructions include:

1. Assigning a pre-configured recall to a specific patient.
2. Printing and saving recalls in charts.
3. Booking recall appointments and tracking their status.
4. Useful tips for managing and deciphering recall status in charts, and using the Custom Recalls Report. Intended for all staff who assign recalls and/or book recall appointments.

Duration: 12 minutes

Understand patient recalls and how to configure them in Alteer Office.
Step-by-step instructions include:

1. Creating recall office services and recall letter templates.
2. Assigning a pre-configured recall to a specific patient.
3. Useful tips for configuring recalls, defining recall office protocol; viewing recall print batches, and using the Custom Recalls Report. Intended for administrators and other staff responsible for setting up recall templates for the practice.

Duration: 12 minutes

1. Building templates: setting properties; working with data placeholders, tables, graphics and formatting tools; previewing; editing; testing.
2. Editing template properties, creating new templates from existing, importing and exporting templates to and from other applications, and deleting templates.
3. Generating patient specific forms and letters (i.e., using templates to generate forms or letters populated with patient's specific data), distributing, printing, and saving in charts. Intended for all Alteer Office versions and all staff who use forms and letters.

Duration: 14 minutes